Refund policy

RETURN & REFUND POLICY

At Drift Axis, customer satisfaction is important to us. If you are not completely satisfied with your purchase, we’re here to help.

RETURNS

We accept returns within 7 days of receiving your order.

To be eligible for a return:
• Item must be unused and in original condition
• Tags and packaging must be intact
• Proof of purchase/order confirmation is required

Non-returnable items:
• Sale items
• Gift cards
• Used or damaged products caused by customer misuse

REFUNDS

Once your returned item is received and inspected, we will notify you regarding the approval of your refund.

If approved:
• Refunds will be processed to your original payment method
• Please allow 5–10 business days for the refund to reflect

EXCHANGES

We only replace items if they are defective, damaged, or if you received the wrong product.

CANCELLATIONS

Orders can only be cancelled within 12 hours of placing the order.

SHIPPING COSTS

Shipping charges are non-refundable unless the product received was damaged or incorrect.

DAMAGED OR WRONG ITEMS

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos of the product and packaging.

CONTACT US

For any return or refund related questions:

Email: support@driftaxis.com

Drifting Is Still A Direction.